At Castelnau Flowers, we take our ethical responsibilities seriously as a leading florist proudly serving the Castelnau community, local households, and businesses. We have a zero tolerance policy towards all forms of modern slavery, human trafficking, forced labour, and exploitation within our business and throughout our supply chain. We strictly prohibit any practices that contravene human rights and are committed to ensuring that all aspects of our operations reflect our values of transparency, dignity, and respect for people.
We recognise that a responsible supply chain is essential in tackling modern slavery risks. Our due diligence process requires all suppliers to demonstrate adherence to legal and ethical working standards. Before engaging suppliers—whether for flowers, packaging, or other goods and services—we conduct comprehensive assessments, including requests for documentation that evidences fair labour practices and workplace safety. Suppliers are expected to maintain high standards, and contracts include clauses to ensure immediate action in case any breach regarding modern slavery is identified. Ongoing supplier reviews are conducted to continually monitor compliance.
We believe that knowledge empowers action. All employees and management at Castelnau Flowers receive regular, mandatory training on recognising the signs of modern slavery and understanding the steps necessary to address any concerns. Our training program is designed to foster an open culture where team members are equipped with the information needed to identify any suspicious or unethical behaviour internally or within our wider supply chain. Refresher sessions ensure the latest best practices and updates in legislation are always reflected in our daily operations.
To support a transparent and accountable environment, Castelnau Flowers maintains clear and confidential channels for raising concerns. Employees, suppliers, and external stakeholders are encouraged to report any suspicions or incidents of modern slavery. We are committed to responding swiftly and effectively to all reports. Every reported concern is taken seriously, investigated thoroughly, and appropriate action is taken in accordance with our disciplinary and supplier management procedures. We promote a speak-up culture where retaliation for good faith reporting is strictly prohibited.
We understand the importance of vigilance and continuous improvement in the fight against modern slavery. Our modern slavery policies and practices are formally reviewed every year by management to evaluate their effectiveness and to ensure they reflect new legal requirements, industry best practices, and learnings from previous periods. Recommendations for improvements are implemented promptly, with progress monitored at a senior level.
Our commitment to ending modern slavery is an essential part of our mission as a trusted local business. Castelnau Flowers is proud to support the community, and our clients can be confident that we prioritise human rights and ethical integrity in all our activities. This statement reflects our dedication—not just to compliance—but to upholding the highest standards of social responsibility in everything we do.
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